The basics
About My Pro Metrics Terms of Service and Privacy Policy
Last Updated: January 19, 2026The My Pro Metrics Terms of Service and Privacy Policy are the two most important legal documents that apply to your relationship with My Pro Metrics. This summary explains when and how they apply. Terms of ServiceThe Terms of Service apply to your use of My Pro Metrics services, regardless of whether you purchase directly...
About My Pro Metrics fair usage policy
Last Updated: January 19, 2026Many of our data sources have limitations and quotas on how many API requests you can make in a certain period of time. In addition to that, we’ve implemented a fair usage policy. The maximum number of rows that can be returned to a customer per month 100,000,000 unless stated otherwise in your contract. The purpose of the...
About My Pro Metrics support
Last Updated: January 19, 2026Our customer support and technical support teams are available during weekdays — there is no customer support available on weekends. We have teams in Pakistan providing support 24/5, and we aim to respond to your ticket within 24 hours. What can we help you with We offer help with the following issues, for example: How...
How to fix the Microsoft ‘Need admin approval’ error
Last Updated: January 19, 2026If your Microsoft account is managed by an admin, you might see an error reading Need admin approval or Approval required when you’re logging in to the My Pro Metrics Hub or opening the My Pro Metrics add-in for Excel. This error means that your Microsoft administrator hasn’t given your account permission to use third-party apps like My Pro Metrics. Instructions As...
How to log in to My Pro Metrics
Last Updated: January 17, 2026My Pro Metrics requires you to log in with a Google Account or a Microsoft account to use its services. We support single sign-on (SSO) for both account types. We always recommend enabling 2-factor authentication for any account you use with My Pro Metrics. You won’t be able to log in with any other type...
About My Pro Metrics team and subscription
Last Updated: January 17, 2026In My Pro Metrics, a team is a group of users who can access and manage My Pro Metrics products, while a My Pro Metrics subscription (or license) grants the actual permission to use those products. The team structure is for collaboration and administration, and the subscription provides access to the functionalities. My Pro Metrics...
About My Pro Metrics Hub
Last Updated: January 17, 2026The My Pro Metrics Hub is a place where you can manage your data sources, accounts, data integrations, and more. You can connect to new data sources, start new trials, and explore all features. Use the Data Explorer to quickly inspect your data, and visualize it using Dashboards. To dig deeper into your data, you...
How to buy a My Pro Metrics subscription
Last Updated: January 17, 2026There are 2 ways to build your My Pro Metrics subscription. 1. Purchase your package from our website This option is suitable for smaller teams that need access to a select group of data sources that should fit most needs. Each package can be customized for your particular requirements, with the option to add more...
How to start a free My pro metrics trial
Last Updated: January 17, 2026The first time you log in to My Pro Metrics, you’ll start a 14-day free trial. After that, you can trial individual data sources for 14 days each. Learn what you can do with My Pro Metrics. Instructions Start a My Pro Metrics free trial Test out a data source Once you’ve started a free...
What is My Pro Metrics?
Last Updated: January 17, 2026With My Pro Metrics, you can build comprehensive reports, monitor real-time performance, and drive better business outcomes. The key pillars of My Pro Metrics are: Connect to your data on various marketing and sales data platforms, such as Facebook Ads, Google Analytics 4, or Salesforce, and start pulling the exact data you need. No data...