Looker Studio troubleshooting – My Pro Metrics

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The basics

10

About My Pro Metrics Terms of Service and Privacy Policy
About My Pro Metrics fair usage policy
About My Pro Metrics support
How to fix the Microsoft ‘Need admin approval’ error
How to log in to My Pro Metrics
About My Pro Metrics team and subscription
About My Pro Metrics Hub
How to buy a My Pro Metrics subscription
How to start a free My pro metrics trial
What is My Pro Metrics?

Using My pro metrics

9

How to use account tagging
How to get My Pro Metrics alerts to your email, Slack, or Microsoft Teams channel
About data source connector types
About the sender IP address for scheduled report emails
How to request a new data source, feature, or field for My pro metrics
How to view and manage access to private and shared connections
About shared and private connections
How to manage data source connections on my pro metrics Hub
How to connect to data sources from My pro metrics Hub

Single sign-on

4

How to configure Okta SSO in My Pro Metrics
How to configure Microsoft Entra ID SSO in My pro metrics
How to configure Google Workspace SSO in My pro metrics
About using My Pro Metrics with single sign-on (SSO)

Facebook Ads

26

Facebook Ads: New historical limitations, attribution window and metric removals – January 12, 2026
Facebook Ads and iOS 14: What you need to know
Facebook Ads field changes – October 30, 2024
Facebook Ads reach and attribution changes – June 10, 2025
Facebook Ads data warehouse table groups
Facebook Ads metrics and dimensions
Facebook Ads updates
How to remove your information from Meta data sources
About image assets in Facebook Ads
Facebook Ads: Query optimizations to reduce errors
How to create a personal Facebook app
How to fix ‘No data’ in Looker Studio scorecards for Facebook Ads
How to fix the Link to post dimension in Facebook Ads data
How to add Facebook Ads destination URLs with My pro metrics
About Facebook Ads Results data in My pro metrics
How to fix missing Facebook Pages and Facebook Ads accounts
About Facebook Ads data discrepancies in Looker Studio filter queries
About Facebook Ads high API utilization errors
About Facebook Ads custom conversions
How to fix attribution setting discrepancies in Facebook Ads data
How to set a custom conversion window in Facebook Ads queries
How to reset the My pro metrics Facebook business integrations
How to fix null/No Data/NA values from unique metrics in Looker Studio
Good to know about Facebook Ads
Facebook Ads report building guide
Facebook Ads

Working with data sources

9

About third-party custom fields
About timezone settings and timezone discrepancies
About aggregatable and non-aggregatable metrics
About reach
My Pro Metrics data source historical range limits, known API delays, and refresh window recommendations
How to convert currencies in my pro metrics
How to fix errors with incompatible fields, or fields that can’t be fetched together
How to fix My Pro Metrics deduplicated values errors
About daily request quotas and limits

Connection troubleshooting

13

How to rotate data source API keys
How to fix the ‘You do not have access to Google Docs’ error
How to fix ‘400: admin policy enforced’ error
What to do if accounts, custom fields, or segments are missing from your report
How to fix login (token) errors
How to fix permission errors
How to remove and reconnect data source connections
How to fix login errors across multiple Google Accounts
How to refresh your account data
About data source permissions and access requirements
How to fix authentication errors in myprometrics
How to reauthenticate a data source connection in data warehouse destinations, or the My Pro Metrics API
How to reauthenticate a data source connection in Google Sheets, Looker Studio, Excel, Power BI, and myprometrics Hub

Set up My Pro Metrics My Pro Metrics for Looker Studio

6

Video tutorials: Supermetrics for Looker Studio
About query types in Looker Studio
How to use myprometrics filters in Looker Studio
How to use a myprometrics report template in Looker Studio
How to create a Looker Studio report with myprometrics
How to connect data sources to Looker Studio (formerly Data Studio)

Using My Pro Metrics in Looker Studio

6

Video tutorials: My Pro Metrics for Looker Studio
About query types in Looker Studio
How to use my pro metrics filters in Looker Studio
How to use a my pro metrics report template in Looker Studio
How to create a Looker Studio report with My pro metrics
How to refresh fields in Looker Studio

Looker Studio best practices

6

How to blend data from multiple accounts in Looker Studio
How to optimize slow Looker Studio reports
How to display images or ad creatives in Looker Studio reports
About data blending in Looker Studio
How to convert null values to zero in Looker Studio reports
Looker Studio (formerly Data Studio) offers many useful features that you can use to enhance your My Pro Metricsreports.

My Pro Metrics Charts for Looker Studio

3

How to customize myprometrics Charts for Looker Studio
How to set up My Pro Metrics Charts for Looker Studio
About My Pro Metrics Charts for Looker Studio

Looker Studio troubleshooting

4

How to fix a parameters error in Looker Studio
How to restore access when someone removes a data source in Looker Studio
How to fix “No data found” errors in Looker Studio
How to fix “Your subscription has expired” errors in Looker Studio

Subscription management

12

How to check your subscription usage
How to avoid exceeding your subscription’s account limits
About limited data transformations for Pro and Growth subscriptions
About data source accounts
How to fix “No accounts found” errors
How to delete a my pro metrics account
About changing email addresses or domain
How to change a subscription user ID
How to verify you have a valid paid subscription
How to manage your my pro metrics subscription
How to swap data sources
How to add more features and upgrade a My Pro Metrics subscription

Billing and payments

7

How to cancel a myprometrics subscription
What to do if your credit card is declined
How to update your credit card details
How to manage your billing information and billing cycle
How to find your receipts
About billing entities
About subscription renewal

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Looker Studio troubleshooting

Looker Studio troubleshooting

How to fix a parameters error in Looker Studio
How to restore access when someone removes a data source in Looker Studio
How to fix “No data found” errors in Looker Studio
How to fix “Your subscription has expired” errors in Looker Studio

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